Terms of service

1. Agreement to Terms

By accessing and using the NodusGrid website ("the Site") and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you ("User," "Customer," or "you") and NodusGrid. If you do not agree with any part of these terms, you must not use our Site or services.

2. Description of Service

NodusGrid operates as an online retailer specializing in Office Tools, Filing & Storage solutions, Notebooks & Planners, and Stationery Accessories. We provide product information, pricing, and facilitate transactions for the purchase of these goods, which are delivered to the address specified during checkout.

3. Orders and Purchases

All orders placed through the Site are an offer to purchase the selected products. We reserve the right to accept or decline any order at our sole discretion for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. Your order is confirmed only when we send you a shipment confirmation email.

4. Pricing and Payment

All prices listed on the Site are in the currency displayed and are subject to change without notice. You are responsible for paying all applicable taxes and shipping fees as calculated at checkout. We use secure third-party payment processors, and by providing payment information, you represent that you are authorized to use the chosen payment method.

5. Shipping and Delivery

Shipping timelines and costs are estimates provided during checkout. NodusGrid is not liable for delays caused by carriers, customs, or unforeseen circumstances. Risk of loss and title for products pass to you upon our delivery to the carrier. You are responsible for providing an accurate and deliverable shipping address.

6. Return and Refund Policy

We strive for complete customer satisfaction. If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange, provided the items are unused, in their original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item shipped).

To initiate a return, please contact our support team at [email protected] with your order number and reason for return. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a reasonable period.

Sale items, personalized products, or opened software may only be eligible for exchange or store credit, subject to our discretion. This policy does not affect your statutory rights.

7. Intellectual Property Protection

All content on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall "look and feel," is the exclusive property of NodusGrid or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The NodusGrid name and logo, and all related product and service names, design marks, and slogans are trademarks of NodusGrid. You are not granted any license or right to use any trademark displayed on the Site without the prior written permission of NodusGrid. Any unauthorized use of the Site's content may violate copyright, trademark, and other laws.

8. Limitation of Liability

To the fullest extent permitted by applicable law, NodusGrid, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Site.
  • Any conduct or content of any third party on the Site.
  • Any content obtained from the Site.
  • Unauthorized access, use, or alteration of your transmissions or content.
  • The quality, performance, or suitability of any products purchased through the Site.

Our total cumulative liability to you for all claims arising from or related to the Site or these terms shall not exceed the total amount you paid to NodusGrid for products in the six (6) months preceding the event giving rise to the claim.

9. User Conduct and Prohibited Uses

You agree not to use the Site:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To submit false or misleading information.
  • To upload or transmit viruses or any other type of malicious code.
  • To interfere with or circumvent the security features of the Site.

10. Modifications to Terms and Service

NodusGrid reserves the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at: [email protected].

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.