Tracking order

Thank you for choosing NodusGrid for your Office Tools, Filing & Storage, Notebooks & Planners, and Stationery Accessories. We are committed to ensuring a transparent and smooth delivery experience for your order.

How to Track Your Order

Once your order is processed and shipped, you will receive a shipping confirmation email at the address used during checkout. This email contains your unique tracking number and essential shipment details.

  1. Locate Your Tracking Number: Find the tracking number in your shipping confirmation email from [email protected].
  2. Use the Tracking Link: Click the tracking link provided in the email, which will direct you to the carrier's website.
  3. Manual Tracking: If you prefer, you can manually enter your tracking number on the carrier's website or a universal tracking platform (see below).

Using a Universal Tracking Service

For a consolidated view, especially for international shipments, we recommend using a reliable third-party tracking service. These platforms aggregate data from numerous carriers worldwide.

We suggest using 17Track, a widely trusted global tracking website.

How to Use 17Track:

  • Visit the 17Track website.
  • Paste or type your tracking number into the main search field.
  • Click "Track" to view the latest status and detailed journey of your package.
  • You can track multiple numbers simultaneously and even set up email notifications for updates.

What Your Tracking Status Means

Label Created
The shipping information has been received by the carrier. The package is not yet in transit.
In Transit
Your package is on its way to the destination. This may include several location scans.
Out for Delivery
The package is on the delivery vehicle and will be delivered that day.
Delivered
The package has been delivered to the specified address. Please check your mailbox or porch.

Need Further Assistance?

If your tracking information has not updated for an extended period (please allow 24-48 hours for initial updates after shipment), or if the status shows "Delivered" but you have not received your parcel, please contact our support team. We are here to help investigate the situation for you.

For any questions regarding your order or shipment, please email us at [email protected]. Please include your order number and tracking number for faster assistance.